1. Data Controller Identification
The controller responsible for the processing of personal data on this website is AeroGround Mobility Operations Ltd (Registration ID: AGM-8492018-EU), with registered operational address at Terminal Sector West 4, 1118 CP Schiphol-Rijk, European Mobility District. For any privacy-related inquiries, data access requests, or regulatory questions, our direct operational contact address is [email protected].
2. Personal Information Collected
We process personal data solely to provide, improve, and secure our informational services. The categories of data collected include:
- Contact Inquiry Information: When you submit an inquiry through our Contact Desk, we receive your full name, business email address, corporate entity name, operating environment type, service requirement selections, and the body of your message.
- Technical Connection Telemetry: Standard web-server log data, including your IP address (anonymized at ingestion), browser user-agent string, operating system version, referring URL, and server request timestamps.
- Local Browser Storage Data: Client-side keys stored in your browser’s localStorage API to persist your accessibility checklist preferences and cookie banner consent state.
3. Purpose and Legal Basis of Processing
Under the European General Data Protection Regulation (GDPR) and equivalent international privacy frameworks, we rely upon the following lawful bases:
- Legitimate Interests (Art. 6(1)(f) GDPR): For maintaining site stability, preventing cyber abuse, safeguarding server infrastructure, and ensuring the technical presentation of mobility planning content.
- Consent (Art. 6(1)(a) GDPR): When you explicitly submit our contact form with the required consent checkbox checked, or when you opt into non-essential cookie classifications.
- Contractual Pre-steps (Art. 6(1)(b) GDPR): Where inquiries relate to fleet coordination agreements, curbside advisory engagements, or mobility software evaluations.
4. Third-Party Processors and Data Transfers
We do not sell, rent, or trade your personal data to data brokers or advertising exchanges. Technical processing is handled by vetted hosting infrastructure providers situated within the European Economic Area (EEA) or compliant jurisdictions adhering to standard contractual clauses (SCCs) to guarantee adequate protection levels.
5. Local Storage & Cookies
Our website implements minimal client-side data persistence. We use HTML5 localStorage solely to store:
airport_cookie_consent: Stores your cookie preference choice ('accept', 'reject', or custom).airport_accessibility_checklist: Stores your selected checkboxes in the Accessibility Services interactive checklist tool.
These values remain strictly inside your browser environment and are not broadcast to third-party ad networks. For complete details on individual cookies, please review our dedicated Cookie Policy.
6. Data Retention Periods
Contact form inquiries and associated email communication records are retained only for the duration necessary to satisfy the business inquiry, typically not exceeding twenty-four (24) months from last contact, after which records are purged or anonymized. Server technical access logs are rotated and permanently erased after thirty (30) days.
7. Security Measures
We maintain strict administrative, technical, and physical security measures to safeguard data against accidental loss, unauthorized access, alteration, and disclosure. Communication between your browser and our servers is encrypted using modern TLS (Transport Layer Security) 1.3 cryptographic suites.
8. Your Rights Under GDPR and Global Standards
Depending on your jurisdiction, you have the following enforceable legal rights:
- Right of Access (Art. 15 GDPR): Request a copy of the personal information we hold concerning you.
- Right to Rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete records.
- Right to Erasure (Art. 17 GDPR): Request deletion of your personal data when processing is no longer required.
- Right to Restriction of Processing (Art. 18 GDPR): Request suspension of active processing under specific statutory circumstances.
- Right to Data Portability (Art. 20 GDPR): Obtain your submitted data in a structured, commonly used, machine-readable format.
- Right to Object (Art. 21 GDPR): Object at any time to processing based on legitimate interests.
To exercise any of these statutory rights, please write to our operational data desk at [email protected]. You also hold the right to lodge a complaint with your national supervisory authority for data protection.